Data Protection Policy – MobileMesh

1. Introduction

We value your privacy and are committed to protecting your personal data when you use our mobile gaming applications and services. This Data Protection Policy explains how we collect, use, and safeguard your information to ensure a secure and enjoyable gaming experience. By downloading or using our mobile games, you agree to the collection and processing of your data as described in this policy.

2. Information We Collect

To provide and improve our mobile gaming services, we collect the following types of personal data:

• Account Information: When you register, we collect your username, email address, and password to manage your profile and provide personalized services.
• Device Information: This includes device type, operating system version, unique device identifiers, IP address, mobile network data, and hardware details. Collecting this helps us optimize performance and troubleshoot technical issues.
• Gameplay Data: We gather information about your gameplay activities such as levels completed, scores, achievements, in-game purchases, and preferences. This allows us to tailor your experience and improve game features.
• Payment Data: Details of your transactions including payment methods and billing information are collected securely through trusted payment providers. We do not store sensitive payment card details on our servers.
• Usage Data: Information about how you interact with the game, session duration, error reports, and crash logs. This data is essential for improving the stability and usability of our games.
• Communication Data: Records of any correspondence between you and our customer support team or community moderators.
• Location Data: With your permission, approximate location data may be collected to enhance certain game features and content.

3. Purpose of Processing Personal Data

Your data is used for the following purposes:

• Providing Services: To create and manage your account, enable gameplay, synchronize progress, and deliver multiplayer functionality.
• Enhancing Experience: To customize game content and recommendations based on your gameplay and preferences.
• Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
• Security: To detect and prevent fraud, unauthorized access, cheating, or other violations of our terms of service.
• Marketing: To send you promotional offers, updates, and newsletters, only if you have provided consent.
• Analytics and Development: To analyze user behavior, improve game performance, and develop new features.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contractual Necessity: To deliver the services you request and fulfill our contractual obligations.
• Consent: For sending marketing communications and optional features where you have given permission.
• Legitimate Interests: To improve our services, maintain security, and protect users.
• Legal Obligations: To comply with laws and regulations that require data retention or reporting.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined above or to comply with legal requirements. Once the data is no longer needed, it is securely deleted or anonymized.

6. Sharing of Personal Data

Your personal information will not be sold or rented to third parties. However, we may share data with trusted partners in the following cases:

• Service Providers: Companies that assist us with hosting, analytics, payment processing, customer support, and marketing.
• Game Platform Providers: Such as mobile operating system vendors to facilitate access and updates.
• Legal Authorities: When required by law or to protect our rights and user safety.

All third-party service providers are obligated to keep your data confidential and use it solely for the purposes we specify.

7. International Data Transfers

If your personal data is transferred to countries outside your residence, we ensure appropriate safeguards are in place to protect your privacy, such as standard contractual clauses and encryption.

8. Security Measures

We apply robust security measures to protect your data against unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, secure servers, and regular security assessments.

9. Your Rights

Depending on your jurisdiction, you have the right to:

• Access your personal data.
• Correct inaccurate or incomplete information.
• Request deletion of your data where permissible.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact our data protection officer through the support options available in the game.

10. Children’s Privacy

Our mobile games are intended for users who meet the minimum age requirements set by law. We do not knowingly collect personal data from children without parental consent. If we become aware of such data collection, we will promptly delete the information.

11. Updates to This Policy

We may update this Data Protection Policy periodically to reflect changes in laws, technology, or our practices. We encourage you to review this policy regularly to stay informed.

12. Contact Us

For any questions or concerns about your personal data or this policy, please contact us via the customer support features within the mobile game.

This policy demonstrates our commitment to protecting your personal information while delivering engaging and secure mobile gaming experiences.